Jigsaw Discovery Tool | Ignite Training

Behavioural Profiling for
High-Performing Teams

Jigsaw illustration

A hands‑on behavioural profiling tool using physical jigsaw‑shaped pieces to represent individual working preferences. Teams explore these together to build a shared behavioural language and improve communication and performance.

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When teams misunderstand working styles, performance suffers

Jigsaw challenges illustration

Most team friction is not caused by a lack of capability. It comes from different communication styles, behavioural preferences, and assumptions about how others work best. Without a shared language, collaboration slows down, misunderstandings increase, and everyday challenges become harder than they need to be.

  • 01Miscommunication across different working styles
  • 02Frustration, tension, and avoidable conflict
  • 03Slower decisions and weaker team alignment
  • 04Reduced collaboration under pressure

How the Jigsaw Discovery Tool helps teams work better together

The Jigsaw Discovery Tool is a behavioural profiling tool for teams that shows how people prefer to think, communicate, and work. It presents four behavioural preferences visually, making differences easy to see and talk about.

Everyone uses all four preferences. The tool highlights which styles feel most natural, helping teams build a shared behavioural language and improve communication and collaboration.

Leads Boldly

Leads
Boldly

Brings direction and
momentum to teams

Engages Enthusiastically

Engages
Enthusiastically

Energises interactions
and builds rapport

Supports Collaboratively

Supports
Collaboratively

Strengthens harmony
and team dynamics

Thinks Strategically

Thinks
Strategically

Explores ideas and
anticipates challenges

How it Works

1

Understand

Discover individual behavioural preferences and gain clearer insight into how people think, work, and communicate across the team.

2

Unlock

Explore the behavioural framework together and uncover practical insights that improve communication and collaboration.

3

Apply

Apply shared behavioural insight to real workplace situations to strengthen everyday interactions and decisions.

What Teams Gain with Jigsaw

With the Jigsaw Discovery Tool, teams build self-awareness, improve collaboration, and turn behavioural insight into practical action. It creates a shared language that makes communication more effective and teamwork easier to navigate.

Memorable

Memorable

Insight is experienced, not just explained

Immediate

Immediate

Teams can apply the framework in real time

Practical

Practical

The learning connects directly to day-to-day work

Actionable

Actionable

Participants leave with strategies they can use straight away

The learning sticks because participants experience it.

The team behind the experience

Ignite Training delivers the Jigsaw Discovery Tool as a professionally facilitated behavioural profiling experience for teams across Australia. Our facilitators work with leaders and teams to improve communication, collaboration, and performance in real workplace settings.

Every session is designed to move beyond awareness, helping teams apply behavioural insight in practical, day-to-day work.

Ignite Training facilitation team

Built for impact, backed by science. With over a century of psychological and neuroscience research behind it, the Jigsaw Discovery Tool is designed to be memorable, interactive, and directly applicable to today's workplace challenges.

Treat people how THEY want to be treated.

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Client Impact & Testimonials

The Jigsaw Discovery Tool helps teams build shared understanding, improve communication, and apply insight in a practical way.

Star Star Star Star Star

“I was introduced to Jigsaw more than 2 years ago and it has been used for even longer at the EGA Training Centre. As learning and development experts we are exposed to so many different matrices that measures every conceivable skill there is. Jigsaw, I found to be an easy and no nonsense tool that comes in very handy for training all levels in the company. It’s easy enough to use with blue collar workers as well as complex enough to use in senior management level training.

Many may argue that it’s too simplistic, however if you look at the science behind it, it is quite comprehensive. I found that it gives you more or less the same outcome as many of the other more complex tools and matrices. It is a simple yet effective tool that brings value to the company by making people more aware of their communication and behavioural preferences.

Here at EGA we use it in Jigsaw at Work, however we do carry over the concepts into our communication training where we refer back to the colour lenses. Some of the participants even went home and implemented what they learned at home to great effect and betterment of their personal relationships. I can strongly recommend Jigsaw as a training tool based on the increased effectiveness in communication I witnessed in the participants. It is also a great teambuilding tool to help teams work together in improving their efficiency in communication and getting the task done.”

Tersia Corbitt
Senior Officer – L&D, Emirates Global Aluminum (EGA)
Star Star Star Star Star

“What we could not have anticipated was the sheer fun of the two days of training and the huge boost to the commitment, enthusiasm, pride in the College, respect for colleagues and embracing of a common vision that resulted. The profiling work was never threatening, although we all learned a great deal about our own and our colleagues’ behaviours.

The coaching in communication was never tedious, although certain important messages came through loud and clear – messages that, if handled differently, might have switched off some participants and been counter-productive. The highly creative exercises challenged and tested us and drove home very valuable lessons without ever risking melt-down.”

Roger Boden
Bursar, Keble College, Oxford University
Star Star Star Star Star

“The Jigsaw product is a very tactile tool and user friendly with all levels of management benefiting from the Jigsaw experience.

This tool can help to build self-awareness, individual strengths, team strengths and ability; with further recognition of development areas. It is very interactive and helps to create an impact of improved team communication, increased interpersonal skills, building relationships within the workplace.”

Alison Guthrie
Training Account Manager, Al Tayer
Star Star Star Star Star

“The Jigsaw was one of the most enlightening, non-threatening exercises I’ve ever seen. For the first time I was able to fully appreciate the scale of the task to move Manchester forward (with a predominately ‘green’ team) - and for the first time the managers were able to see that it’s their lack of ‘red’ that’s at the heart of many of our issues.

The team this morning are enthused and believe for the first time that they have options to move forward. Indeed whilst it’s a shame it was only the deputies that raised it, the term ‘Team Manchester’ is being buzzed around the office!”

Annette Whitworth
Manchester Office Manager, DVLA
Star Star Star Star Star

“I’ve been on many personal development programmes which draw out your characteristics, but the way in which the Jigsaw Discovery Tool programme was delivered and the different activities involved created some real light bulb moments.

Through Jigsaw, I genuinely discovered what being an introvert really meant and was able to see that like many people, my approach may be different but that it can be equally effective. More importantly as a manager, it has helped me to clearly identify individual team members so that I am in a much stronger position to understand, support and develop my team.”

Renaissance Yorkshire Programme Manager
Museums Sheffield

Watch It in Action

Hear directly from the teams and facilitators who have experienced the Jigsaw Discovery Tool in action.

Watch the experience

Two Ways to Work with Ignite

Direct Delivery by Ignite

We deliver the Jigsaw Discovery Tool directly to your teams as a facilitated experience. This
can be followed by additional modules or follow-on applications depending on your goals.

  • Jigsaw for leadership
  • Jigsaw for stress management
Talk to Us About Delivery

Internal Certification via Train-the-Trainer

We train and certify internal team members to deliver the Jigsaw Discovery Tool within your
organisation, giving you a scalable internal route with ongoing support.

  • Full certification and onboarding support
  • Annual material subscription
  • Ongoing facilitator support and updates
Become a Certified Jigsaw Partner

Frequently Asked Questions

The Jigsaw Discovery Tool is a behavioural profiling framework that helps teams understand how different people communicate, contribute, and work best. It creates a shared language for behaviour that improves communication, collaboration, and team performance.
Jigsaw is suitable for leadership teams, functional teams, project teams, and cross-functional groups. It is particularly useful where teams need stronger communication, greater self-awareness, and better day-to-day collaboration.
Yes. The Jigsaw Discovery Tool can be delivered for teams in Sydney and more broadly across Australia, depending on your requirements.
Yes. The workshop can be tailored to your team context, goals, and the outcomes you want to focus on.
Delivery format can vary depending on the size of the group, objectives, and how the tool is being used. We can recommend the most suitable approach based on your requirements.
Jigsaw is designed to be practical, visual, and easy to apply. Rather than leaving insight as a static profile, it helps teams use a shared framework together in real time.
Yes. Ignite also offers a Train-the-Trainer route for organisations that want to build internal capability and deliver the tool within their own teams.
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